FB Division (FB Service & Culinary)
The FB Division (Middle Level / 2 Years Program) Program is an integrated training program that combines competencies in Food & Beverage Service and Culinary. Participants will learn intermediate food service techniques, table manners, basic barista skills, basic bartending (non-alcoholic if required), as well as international cooking techniques. This program aims to prepare skilled professionals who are ready to be placed in operational or entry-level supervisory positions in restaurants, cafés, hotels, and the culinary industry.
Program Objectives
Master food and beverage service techniques according to industry standards.
Be able to perform professional table setup and table service.
Understand food and beverage product knowledge.
Master the basics of Western and Asian cooking.
Be able to process food ingredients efficiently and hygienically.
Be able to coordinate between kitchen and restaurant operations.
Be able to handle customers professionally (customer handling).
Be ready to work as a Senior Waiter, Commis, or FB Supervisor Trainee.
Brief Curriculum
Semester 1 – Food & Beverage Service
1Teamwork & Customer Relations in a Diverse Workplace
2Hospitality English, Telephone & Email Communication
3Handling Complaints & Conflict Situations
4Hospitality Industry & Local Knowledge
5Health, Safety, Security & Workplace Hygiene
6First Aid
7Food & Beverage Service
8Silver Service
9Room Service
10Buffet Planning, Preparation & Presentation
11Bar Operation & Maintenance
12Non-Alcoholic Beverages
13Cocktail Preparation
Semester 2 – Food Production
14Organizing & Preparing Food
15Food Safety Procedures
16Salads & Appetizers
17Poultry Preparation & Cooking
18Stocks & Sauces
19Soups
20Vegetables, Eggs & Flour-Based Dishes
21Hot & Cold Desserts
22Yeast-Based Products
23Pastry
Semester 3 – On-the-Job Training
24Industrial Work-Based Learning (OJT)
Semester 4 – Supervision
25Conducting Assessment
26Staff Personnel Lists
27Monitoring Staff Performance
28Managing Guest Service Quality
29Computer Data Management
30Inventory Management